Automate service management with integrated administration of the quality indicators of your service and work provided. The solution also has a Sales Module to improve the conversion of opportunities into new customers and have greater control of the sales cycle.
CRM Service
- Automation of service channels (email, phone, chat, website and App)
- Integrated agenda
- Work orders
- Time management (timers)
- Managerial dashboard
- Task management
- Unlimited boards
- Quality of service management
- Integrated NPS research
- SLA service
- Integration with telephony
CRM Sales
- Opportunity management (prospecting)
- Sales cycle management
- Monitoring of negotiations
- Proposal generator with electronic acceptance
- Goals control
- Follow-up
- Negotiations timeline
- Negotiations history
- Proposal view alerts
- Integration with telephony