- Spends a lot of time on repetitive billing tasks, accumulating everything at the end of the month.
- This involves manually organizing attachments and files, as well as dealing with errors in the process.
- Customers who ignore emails or do not respond to billing messages.
- Files in incorrect formats or with incomplete information cause bank reconciliation to stop, stalling the rest of the accounting process.
- I feel my operation could be twice as fast with automation.