Support
Need help with QYON Bill? We’re here to make things easier.
On this page, you’ll find our support phone number and a FAQ with answers to the most common questions about using the platform. Everything is designed to help you solve issues quickly, without unnecessary complexity.
Contact our support team
If you prefer to speak directly with us, our specialist support team is ready to help.
+44 20 4538 2020
Our team can assist you with technical questions, setup, integrations and day-to-day use of QYON Bill.
FAQ
Check out our FAQ and let us know if you have any further questions.
What is the Receipt Capture App?
Who is this app for?
QYON Bill is perfect for self-employed individuals, small businesses, accountants, and bookkeepers who need to manage expenses efficiently without the hassle of manual data entry.
How does the app work?
Can the app automatically read receipts?
Yes! Our OCR (Optical Character Recognition) technology scans and extracts text from receipts, reducing the need for manual data entry.
What types of documents can I upload?
• Paper receipts (via camera)
• Digital receipts (PDF, email forwarding)
• Invoices
• Bank statements
Can I categorize my expenses?
Yes, you can create custom categories or use our pre-set ones to classify expenses. You can also add notes and tags.
Can the app handle multiple currencies?
Yes, the app automatically detects the currency on the receipt and converts it based on real-time exchange rates.
Can I integrate this app with my accounting software?
Yes! We support direct integration with major accounting platforms like QuickBooks Online
Is the app free?
We offer a free trial for 30 days. After that, you can choose from our monthly subscription plans based on your needs.
What are the pricing plans?
The regular price is £ 23.00. On sale you get 90% off for the first 6 months. You pay only £ 2.30. After 6 months, each license will cost £ 23.00. You can cancel your subscription any time you want
Is my data secure?
Yes! We use bank-level encryption (256-bit SSL encryption) to protect your financial data.
Can I back up my receipts?
Yes, all your documents are stored in the cloud, and you can download them anytime.
What devices does the app support?
The app is available on:
• iOS (iPhone & iPad)
• Android
• Web browser
Does the app work offline?
Yes, you can capture receipts offline, and they will sync once you’re back online.
How do I contact support?
You can reach us via:
• Live Chat (on our website)
• Email Support
• Help Center Tutorials
Can I export my receipts?
Yes, you can export them in PDF, CSV, or Excel formats for tax reporting or accounting.
How do I cancel my subscription?
You can cancel anytime from your account settings. Your data will remain accessible for a period after cancellation.